Privacy Policy

Introduction

Welcome to Digital Film Vault (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, digitalfilmvault.com, and utilize our services, including media digitization, Plex server setup, and related offerings.

By using our services, you consent to the practices described in this policy.

 

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing information, and any other information you voluntarily provide when placing an order or contacting us.
  • Media Information: Details about the physical media you send to us, such as DVDs, Blu-rays, or VHS tapes.
  • Technical Information: IP address, browser type, operating system, referral URLs, and other technical data collected through cookies and analytics tools.

 

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

 

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of receiving promotional communications
  • Request data portability or restrict processing in certain circumstances

To exercise these rights, please contact us at contact@digitalfilmvault.com.

 

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure servers and encrypted data transmission
  • Limited access to personal data by authorized personnel only

 

Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services, under strict confidentiality agreements.
  • Legal Obligations: When required by law, regulation, or legal process, or to protect our rights, property, and safety, as well as those of our users and others.

 

How We Use Your Information

We use the information we collect to:

  • Provide and manage our digitization and Plex setup services
  • Process payments and manage orders
  • Communicate with you regarding your orders, updates, and customer support inquiries
  • Improve our website, services, and customer experience
  • Send promotional materials and updates (with your consent)

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Digital Film Vault
Email: contact@digitalfilmvault.com